Privacy policy

Privacy Policy

Last Updated: October 5, 2026

Vagabond Beard Company, LLC (“Vagabond,” “we,” “us,” or “our”) operates this website and online store and respects the privacy of our customers and visitors.

This Privacy Policy explains how we collect, use, disclose, and otherwise process personal information when you visit or use our website, make a purchase or other transaction, create an account, communicate with us, subscribe to marketing communications, or otherwise interact with our online store and related services (collectively, the “Services”).

Our store is powered by Shopify, which provides the ecommerce technology used to operate the Services.

If there is a conflict between our Terms of Service and this Privacy Policy concerning the collection, use, processing, or disclosure of personal information, this Privacy Policy controls with respect to those privacy matters.

1. Personal Information We Collect

“Personal information” means information that identifies you or can reasonably be linked to you. It does not include information that has been anonymized or de-identified so that it cannot reasonably identify you.

Depending on how you interact with Vagabond, where you live, and the services you use, we may collect or process the following categories of information:

Contact Information

This may include your name, email address, telephone number, billing address, and shipping address.

Order and Transaction Information

This may include products viewed, added to a cart or wishlist, purchased, returned, canceled, or refunded, along with order history, discounts, transaction information, and payment confirmation.

Account Information

If customer accounts are available, this may include your username, account preferences, settings, and information associated with your account.

Payment Information

Payments are processed through Shopify and/or authorized payment providers.

Payment providers may process credit-card, debit-card, financial-account, and related payment information. Vagabond does not necessarily receive or store your complete payment-card number.

Communications

We may collect information you provide when you contact customer service, submit a product review, send a question, provide feedback, or otherwise communicate with us.

Device and Usage Information

Our Services and service providers may collect information regarding your device, browser, network connection, IP address, unique identifiers, pages viewed, referring pages, and how and when you interact with the Services.

Marketing Information

If you subscribe to promotional communications or interact with advertisements, we may collect your communication preferences and information about those interactions.

Shipping and Fulfillment Information

We collect information necessary to prepare, ship, track, and deliver purchases.

2. How We Collect Personal Information

We may collect personal information:

  • directly from you when you place an order, create an account, communicate with us, submit content, or otherwise provide information;

  • automatically through the Services, including through cookies and similar technologies;

  • from Shopify and other service providers that process information on our behalf; and

  • from business, advertising, analytics, or other partners where permitted by applicable law.

3. How We Use Personal Information

We may use personal information to:

  • provide, operate, and improve the Services;

  • process payments and transactions;

  • fulfill and ship orders;

  • process returns and refunds;

  • maintain customer accounts;

  • remember customer preferences;

  • provide product recommendations or a customized shopping experience;

  • communicate with you about orders, accounts, customer service, or other transactions;

  • send promotional communications where permitted;

  • provide and measure advertising and marketing;

  • detect, investigate, and prevent fraud, abuse, malicious activity, or security threats;

  • maintain accounting, tax, transaction, and business records;

  • enforce our Terms and policies;

  • comply with applicable legal obligations; and

  • protect the rights, safety, property, and security of Vagabond, our customers, and others.

4. Cookies and Similar Technologies

Our Services and the companies that support them may use cookies, pixels, and similar technologies.

Some of these technologies are necessary for shopping carts, checkout, account access, payment processing, fraud prevention, security, and operation of the Site.

Others may be used for analytics, personalization, advertising, marketing measurement, or to understand how customers interact with our store.

Where required by applicable law, customers may be provided with tools to control nonessential cookies or certain data-sharing and targeted-advertising practices.

5. How We Disclose Personal Information

We may disclose personal information to third parties when reasonably necessary to operate our business or provide the Services.

These may include:

  • Shopify;

  • payment processors;

  • shipping, fulfillment, and delivery providers;

  • technology, hosting, and security providers;

  • customer-service providers;

  • data analytics providers;

  • email, SMS, and marketing providers;

  • advertising and measurement partners;

  • professional advisers such as attorneys, accountants, and insurers; and

  • other providers that perform legitimate business services on our behalf.

We may also disclose personal information:

  • when you direct or authorize us to do so;

  • when necessary to complete a transaction or ship an order;

  • in connection with a merger, financing, acquisition, reorganization, bankruptcy, or sale of business assets;

  • to comply with valid legal process or applicable law; or

  • when reasonably necessary to investigate fraud, enforce our policies, or protect rights, safety, or property.

Third parties may process information under their own privacy policies and legal obligations.

6. Shopify and Personalized Services

Our Services are hosted by Shopify.

Shopify collects and processes personal information relating to your access to and use of our store in order to provide ecommerce, checkout, security, fraud-prevention, hosting, and related services.

Information submitted through the Services may be transmitted to Shopify and to other service providers that may operate in countries other than the country in which you live.

Vagabond may use Shopify features that help personalize, improve, measure, protect, or market our store. Depending on the Shopify services enabled, Shopify may process information about your interactions with Vagabond together with information from your interactions with Shopify or other merchants.

In some circumstances, Shopify may act independently with respect to that processing and is responsible for responding to certain privacy requests relating to Shopify's own use of personal information.

Information about Shopify's privacy practices and privacy controls is available through Shopify's Consumer Privacy Policy and Privacy Portal.

7. Sale, Sharing, and Targeted Advertising

Vagabond does not sell personal information for money.

However, some privacy laws use broader definitions of “sale” or “sharing” that may include certain disclosures used for targeted advertising or advertising based on activity across different websites, merchants, or services.

Depending on where you live, you may have the right to opt out of:

  • the sale or sharing of personal information;

  • targeted advertising; or

  • certain uses of personal information for cross-site or cross-context behavioral advertising.

Where applicable, you may exercise those rights through the privacy controls made available on our Site or by contacting us.

Where supported and required by applicable law, our Site may also recognize the Global Privacy Control (GPC) signal as an opt-out request for the browser or device sending that signal.

We do not intentionally sell sensitive personal information.

8. Marketing Communications

If you subscribe to promotional email or text communications, we may use the contact information you provide to send those communications in accordance with applicable law.

You may unsubscribe from promotional email using the unsubscribe link included in those messages.

If SMS marketing is offered, applicable opt-out instructions will be included with those communications.

Opting out of marketing communications does not prevent us from sending non-promotional messages that are necessary for orders, payments, shipping, security, customer service, or account administration.

9. Sensitive Personal Information

Vagabond's ordinary ecommerce operations are not designed to collect sensitive personal information such as Social Security numbers, biometric identifiers used for identification, medical diagnoses, precise geolocation information, religious beliefs, racial or ethnic origin, sexual orientation, or immigration status.

Please do not send unnecessary sensitive or confidential information through ordinary customer-service communications.

10. Security

We use reasonable administrative, technical, and organizational safeguards appropriate to our business to help protect personal information.

However, no security system, electronic transmission, or method of storage can be guaranteed to be completely secure.

Please avoid sending sensitive or confidential information through unsecured communication channels.

11. Data Retention

We retain personal information for as long as reasonably necessary for purposes such as:

  • maintaining customer accounts;

  • providing the Services;

  • fulfilling orders;

  • customer service;

  • tax and accounting obligations;

  • fraud prevention;

  • resolving disputes;

  • enforcing agreements; and

  • complying with legal obligations.

Different types of information may be retained for different periods.

When information is no longer reasonably necessary, we may delete, anonymize, or otherwise dispose of it consistent with applicable legal and operational requirements.

12. Your Privacy Rights and Choices

Depending on where you live and the law that applies, you may have certain rights regarding your personal information.

These may include the right to:

  • request access to personal information we maintain about you;

  • request deletion of certain personal information;

  • request correction of inaccurate personal information;

  • request a portable copy of certain personal information;

  • opt out of certain sales or sharing of personal information;

  • opt out of targeted advertising; and

  • exercise other privacy rights provided by applicable law.

These rights are not absolute and may apply only in certain circumstances.

We may need to verify your identity before processing a request.

Where permitted by law, an authorized agent may make certain requests on your behalf, subject to verification of that authority.

We will not unlawfully discriminate against you for exercising an applicable privacy right.

Privacy requests may be submitted to:

Support@VagabondBeardCompany.com

Certain information may need to be retained despite a deletion request when permitted or required for legitimate purposes such as accounting, transaction records, fraud prevention, dispute resolution, or compliance with law.

13. Children's Privacy

The Services are not intended for children, and we do not knowingly collect personal information directly from children under 13.

We also do not knowingly sell or share, as those terms may be defined by applicable privacy laws, personal information of individuals under 16.

If you believe a child has provided personal information to us inappropriately, please contact us so we can take appropriate action.

14. Third-Party Websites and Services

The Services may contain links to third-party websites, social networks, applications, or other services.

Vagabond does not control those third parties and is not responsible for their independent privacy or security practices.

We encourage you to review the privacy policies of third parties before providing information directly to them.

15. International Processing of Information

Personal information may be transferred, stored, or processed outside the country in which you live.

Where applicable law requires a particular legal mechanism for international data transfers, appropriate measures may be used by Vagabond or its service providers.

16. Complaints

If you have a complaint about how Vagabond handles your personal information, please contact us.

Depending on where you live, you may also have the right to appeal a decision concerning a privacy request or lodge a complaint with the appropriate privacy or data-protection authority.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, technology, services, privacy practices, or legal obligations.

When we update the Policy, we will revise the “Last Updated” date and provide additional notice when required by applicable law.

18. Contact Us

For questions about this Privacy Policy, our privacy practices, or your privacy rights, contact:

Vagabond Beard Company, LLC
Support@VagabondBeardCompany.com
(832) 526-1993